Privacy Policy
Last updated: February 25, 2026
Who We Are
CyberHope AI, operating as Hope Training Academy, is a 501(c)(3) nonprofit organization dedicated to empowering communities through technology education and workforce development. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, programs, and services.
Information We Collect
We may collect the following personal information when you register for programs, sign up for communications, or interact with our services:
- Name
- Email address
- Phone number
- Program registration and enrollment information
- Volunteer participation details
How We Use Your Information
We use the information we collect for the following purposes:
- Program communications and enrollment management
- Event notifications and reminders
- SMS text message notifications (via Twilio)
- Volunteer coordination and outreach
- Training updates and community announcements
- Responding to your inquiries and support requests
SMS / Text Messaging
If you provide your phone number and opt in to receive text messages, we may send you SMS notifications related to our programs, events, and services. Our text messaging is powered by Twilio.
- Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
- Message frequency varies based on your program participation and preferences.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP to any message or contact us at the information below.
Phone numbers collected for SMS are used solely for the purposes described in this policy and are not shared with third parties for marketing.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with trusted service providers (such as Twilio for SMS delivery) who assist us in operating our programs, and only to the extent necessary to provide those services. We may also disclose information if required by law.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like to request deletion of your personal data, please contact us using the information below. We will process your request within 30 days.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: